Video Blog

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

Jun 16, 2019

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at The Car Doctors of the Antelope Valley. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at The Car Doctors of the Antelope Valley as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at The Car Doctors of the Antelope Valley, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

The Car Doctors of the Antelope Valley
226 West Avenue I
Lancaster, California 93534
661-949-8484
http://cardoctorsav.autovideotipsblog.com



DOG FOOD IN YOUR ENGINE (Keeping Rodents out of your Engine)

Jun 09, 2019

A technician was telling us the other day that he was servicing an engine and spotted something he'd never seen before: A collection of dry dog food siting on a horizontal metal ledge near the base of the engine.  It was neatly stashed and was in a spot where the food pellets couldn't have simply fallen down in there.

Even though it's the first time he'd seen dog food in an engine, he immediately knew what was going on.  Critters like mice or chipmunks had found the dog food somewhere nearby and had used the engine as a nice storage unit. 

Mice, squirrels, chipmunks—you name it—like the heat of the engine.  And they'll use that to store up supplies of food for use in cold weather when outside food supplies are scarce.  The problem is they'll also chew on engine components while they're there. And they can do a lot of damage if they start gnawing on the wires.  Depending on how much of your electrical system needs to be replaced, repairs can mount up to the thousands of dollars. 

Those electrical problems can be tricky to track down, too, because the rodents can get to spots technicians don't have easy access to.  Oh, the signs are there; they'll find mouse droppings, acorns… even full mouse nests in your engine.  Yikes.

OK, but even if you get your vehicle fixed, how do you keep the critters from simply setting up their personal pantry again? Here are some things to try:

  • Don't leave any food in your vehicle
  • Get rid of that sweet-smelling air freshener. The rodents can mistake the scent for food and head right for your vehicle.
  • If you have a garage, block all access points for rodents. This can be very hard since they can squeeze through the tiniest spaces you can imagine.
  • Some people keep mothballs under the hood; rodents don't love 'em.
  • Pop the hood every couple of weeks and look for signs of mice: nests, droppings or stored nuts, acorn shells and pet food.

The next time you bring your vehicle into The Car Doctors of the Antelope Valley for maintenance or service, your technician will be on the lookout, too. Hey, the dog food belongs in the dog's dish, not supplying fast food for little critters with razor-sharp teeth that can create electrical system mayhem.

The Car Doctors of the Antelope Valley
226 West Avenue I
Lancaster, California 93534
661-949-8484
http://cardoctorsav.autovideotipsblog.com



"Current" Affairs (Blown Fuses)

Jun 02, 2019

You may be driving along and find that suddenly your radio stops working.  There are no numbers on the display.  Then when you get home, you notice the garage door opener doesn't do a thing when you press the button. Hmm, this was working just fine this morning.  Are the two problems somehow related?

 

No, your vehicle doesn't need an exorcism. This has all the signs of an electrical issue, and when you experience symptoms like those, you've probably blown a fuse.  Most vehicles have fuses just like most houses have circuit breakers (some houses still have fuses). They cut the power when it reaches a pre-determined threshold that could cause major damage if it was allowed to continue.  You might say fuses take one for the team.

Most modern automotive fuses are plastic with a thin strip of metal in them designed to melt when a calibrated amount of power passes through.  The philosophy is it's better for an inexpensive fuse to be destroyed than your sound system or your engine's main computer.

It can be tricky to figure out what fuse has blown and why.  Modern vehicles have many computerized electronic components; they can easily be damaged if too much electricity gets to the wrong spot.  At The Car Doctors of the Antelope Valley in Lancaster, we have technicians trained to trace which fuse has blown and why.

While sometimes a simple fuse replacement will fix the problem, other times there may be some other electrical component that has failed, causing the circuit overload.  Our technicians have special equipment to track down where the power problems are, get to the root of the problem and fix it at the source.

Keep in mind, fuses are there to protect your vehicle. And when they shut down your radio, garage door opener, vanity mirror or anything else, just be thankful they're doing their job. They may have saved you from a much more expensive repair. They've sent an important signal to you about your electrical system.  That's why it's good to keep up with "current" affairs.

The Car Doctors of the Antelope Valley
226 West Avenue I
Lancaster, California 93534
661-949-8484
http://cardoctorsav.autovideotipsblog.com




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